Built a visual debugging panel for redis-ops over the weekend
It took me two weeks of on-and-off digging and plenty of wrong turns. Writing the process down as it happened so the next person spends less time.
We also fixed monitoring along the way: replaced average-based alerts with percentiles and split them per endpoint. False alerts dropped by about seventy percent and the on-call rotation visibly cheered up.
One last trap: in container environments remember to adjust the memory-related parameters in step. Otherwise the host limit and the process expectation disagree, and the symptom is intermittent, unreproducible failure.